| Product | Instructions |
| Remote Support | Store this program on your desktop
and use it to request TCR's Helpdesk to connect to your computer
You simply call us, click on the link and wait for us to investigate your problem. All communication is encrypted. |
| Quest Browser Operating Instructions | PDF File |
| Quest Central Operating Instructions for GP and PCT Users (ZIP) 330k | If you don't have WINZIP then you can download it from www.winzip.com |
|
Download nGMS Contract User Guides for - |
Right-click and 'save target as'. These documents are about 650k each. |
| Download EMIS Miquest Macros. |
Four macros to speed up miquest activities. |
| Download the Osteoporosis User Guide for EMIS-LV | Right-click and 'save target as'. This document is about 350k. |
| Upgrade to Quest Interpreter 4.2.3.169 | When upgrading select 'OPEN' from the download form and follow the installation instructions. *If you did not install your CD version to the default path then, when prompted, navigate to your installation path. |
| Patch for Quest Interpreter 4.23.153 | This
patch is for users who are using Quest Interpreter version 4.23.153 or
earlier with Quest Bowser version 2.3.39 or greater and who are
experiencing product registration difficulties. i.e. Quest Interpreter
repeatedly requiring re-registration after using Quest Browser.
To download the patch program, select 'OPEN' from the download form and follow the instructions. The default installation path for this patch is "C:\Program Files\RFM". After downloading, run QIPatch15301.exe from this location by double-clicking on it. |
When upgrading select 'OPEN' from the download form and follow the installation instructions. *If you did not install your CD version to the default path then, when prompted, navigate to your installation path. |
|
| Upgrade to Quest Central 2.2.46 | Includes FTP service |
| Upgrade to Quest Manager 1.1.28 | |
| Upgrade to CHD Risk Assessor 1.0.8 | When upgrading select 'OPEN' from the download form and follow the installation instructions. |
| Download a copy of PFE32.exe from this site pfe32.exe | PFE32 is like notepad, but can open very large files. |
| Microsoft Scripting Runtime | Select 'OPEN' from the download form and follow the installation instructions. A reboot may be required. |
| Upgrade to Quest Editor 1.0.38 (2mb) |
When upgrading select 'OPEN' from the download form and follow the installation instructions. *If you did not install your CD version to the default path then, when prompted, navigate to your installation path. |
| Download the GPM Viewer 1.0.2 (1.2Mb) |
This will allow participating practices to view the encrypted details sent to them from the Out of Hours service. select 'OPEN' from the download form and follow the installation instructions. |
| Download self-extracting synergy patch | just click on the link to the left if you have the Quest Interpreter/Synergy link installed |
| The following Microsoft components are required for the
correct operation of Quest Interpreter. Practices with missing Microsoft
components can obtain them from the Microsoft website
1. Microsoft Scripting Runtime (scr55en.exe) is included in the Quest Interpreter 'Build' and should run automatically the first time Quest Interpreter is started. To install manually, navigate to C:\Program Files\RFM and double-click on scr55en.exe. This will install Scripting Runtime. N.B. This is usually already installed on Windows 2000 and Windows NT machines and cannot be re-installed.2. DCOM98. If not already installed, it is available from the Microsoft web site at http://www.microsoft.com/com/dcom/dcom98/dowload.asp You may be asked to reboot after installing this. After downloading the file from the web site (saving it to disk), use Windows Explorer to navigate to the file and open it (double-click). This will install DCOM98 on your computer.3. MDAC 2.5. Available from http://www.microsoft.com/data/download_25SP3. After downloading the file from the web site (saving it to disk), use Windows Explorer to navigate to the file and open it (double-click). This will install MDAC on your computer.4. Internet Explorer version 5.5 or higher (on a Windows NT machine).Please note. If you are downloading the files (in 2 and 3 above) to a computer different to the one on which you are running Quest Interpreter, you need to copy the downloaded files to the Quest Interpreter machine and then install them on the Quest Interpreter machine by double-clicking as explained above. |
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